Windows Update causes Crystal Reports Error

It has come to our attention here at EHS Data that the recently released Microsoft Windows Update KB3102429 causes an error when exporting Crystal Reports to a .pdf format. As MonitorPro utilises Crystal Reports, this may affect some of our users. While we are investigating options to resolve this issue with both Crystal Reports and Microsoft, in the meantime we advise that affected customers uninstall this Windows Update to restore functionality to their systems. It should also be noted that this affects only the export of Crystal Reports to .pdf format, and other formats such as Microsoft Word remain unaffected.

 

For more details, please email support@ehsdata.com

EHS Data apologise for any inconvenience that this issue may cause.

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