Atención al cliente

Outstanding Client Support to Ensure Your Business Meets its Environmental Data Requirements

EHS Data Provides Exceptional Client Support

Here at EHS Data, we offer a full client support service to create your system and keep it running smoothly. This ensures businesses effectively manage their environmental data and meet environmental regulations.

Nuestro servicio de asistencia y mantenimiento es de la máxima calidad, y lo presta un equipo con más de 50 años de experiencia conjunta en la implementación y el uso de MonitorPro. Nuestros clientes suelen destacar la calidad de nuestra asistencia, y hacemos todo lo posible para garantizar que se mantenga ese nivel de calidad.

Implantación de MonitorPro

Choose the Level of MonitorPro Support Which is Right for Your Business

Basic support as standard includes:

Access to the latest software updates developed by our in-house UK development team.
Helpdesk support for bugs.
Software resolution support.

More comprehensive support packages are also available which help us support your system and ongoing training needs.

Essential Package

Dedicated account manager.
Priority response to requests.
Annual database health-check.
4 hours remote administration and assistance for your database.
1 hour remote user training.
System set up resolution.
Clarification of features and functions.
Fault finding.

Premium Package

Dedicated account manager.
Priority response to requests.
Annual and quarterly database health-check.
8 hours Remote administration and assistance for your database.
2 hours remote user training.
System set up resolution.
Clarification of features and functions.
Fault finding.
24 hour emergency recovery service.

Solicite una demostración en directo

”"Congratulations guys! As an organisation with great software and one of the best client support, I’ve come across worldwide. Keep up the great work Matt Silk, David Edwards, Nikki Bainbridge and the rest of the team at EHS Data."
Angelo LawrenceIluka Resources

Why EHS Data and MonitorPro Provides the Best Solution to Your Environmental Data Management

Seguro y certificado

MonitorPro is the first MCerts certified comprehensive environmental data management system in the UK.
EHS data is ISO 27001 and Cyber Essentials certified.

Alcance global

MonitorPro is used by over 200 clients worldwide, ranging from single site installations to large multi site implementations.
All sites have unique environmental data challenges and requirements and MonitorPro is a scalable solution that ensures you get all the functionality you need, without having to invest in features you don’t.

Fuerza técnica

El experimentado equipo deEHS Data cuenta con formación técnica y medioambiental, y tiene una dilatada trayectoria en el uso, la administración y el desarrollo de software de gestión de datos medioambientales y de sostenibilidad.
Our knowledge of industries, including mining, governments and regulators, waste management, utilities, and metals and mineral processing, is vast, and it means we can offer you the best possible solution suited to your environmental data needs.

Flexibilidad

MonitorPro is highly configurable and customisable by the user, providing functionality that is designed to assist environmental professionals in data handling and reporting.

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