What our clients say
Some feedback we received from our customers
Dounreay Low Level Radioactive Waste Repository, Scotland
"Rachel, excellent - thank you... Really impressed with the flexibility of MonitorPro." Graeme Morgan
KCGM, Kalgoorlie, Australia
"I have dearly enjoyed using your programme (MonitorPro), having used many a monitoring database software, but nothing is as user friendly, custom fit to individual business needs, or provides the ongoing support and services as does EHS Data, a truly wonderful development, congratulations." Catherine Wharton
Macarthur Coal Mackay Area, Australia
"I have used MonitorPro for the past 6 years. I have used it at a previous place of employment and then decided to bring it on board in my current place of employment. Once you get the training (which is always tailored to what I need and my compotency) there is no turning back. I have always had excellent communications with all the chaps involved and never found that technical suupport was far away. With the new additions, NPI and site compliance my life as an enviro is much easier." Trish Kenny
"We have been using MonitorPro for many years to manage our large quantities of environmental data & found it excellent for importing, storing & reporting to our many stakeholders. We have benefited from EHS's flexibility and willingness to continually develop the product to meet changing demands." Mark Cheetham
"We can not thank Richard enough for his time spent with us or fault his performance with regards to getting us up and running with MonitorPro. Very professional, helpful and above all patient! Richard provided AMEC E&E with an excellent quality of service, indicated as follows. In addition, the hand-out materials have been very useful." Maria Fuhrmann
"I actually found MonitorPro pretty user friendly for not only data entry, but also for setting up compliance checks, relevant selections and recalling data. I am now at the stage of developing standard reporting templates using Crystal Reports.
I am very happy with the technical support we have received to date from EHS Data. They are quick to respond to emails and providing training as required. I have not had a lot of experience working with other systems of this calibre, but I understand from discussing the system with those who have that it is widely used by industry in Australia for a number of reasons including it's compatibility with GIS - MapInfo.
We have recently hired two new environmental personnel and both have experience with MonitorPro which makes our job of bringing them up to speed easier. We have not applied this package to any other areas of our business, just environment, but we are satisfied with it functioning for our purpose." Rowan Hutson
Xstrata McArthur River Mine, Australia
"Very professional and informative. Nothing was a problem. Phil is always very accommodating in whatever is required he is also one of those presenters who just tailors to the individuals needs. I found him very professional and easy to understand. He had the knack to communicate to all audiences."
"Couldn't ask for a better support group" Patricia Kenny
"On the scheduling front, I got environment to give me manager status on their databases and, coupled with the fact that I'm very good at making my own Crystal Reports now, I can now collate data from any database that I have access to, report it in any way I like, and schedule said reports, text alerts and compliance breaches etc to anybody I like as often as I like. In fact I'm at a loss how to fill my time!" Lorna Gibbs
Waste Management & Waste-to-Energy, COWI A/S, Copenhagen
"We have been extremely satisfied with the service extended to us in regards of forwarding necessary patches on the program Site Manager, and with the willingness from your support team to clarify, when the documentation for the software needed clarification." Steen Stentsoe
"Users of this site find the clarity of reporting particularly useful. The ability to compare all refineries' performance against targets in one digestible page delivers concise and important information at a glance." David Helks
Xstrata Alumbrera, Argentina
"Today I finished with users depuration of Sample points. From an initial number of 600, now we manage 304. I've already Imported 800.000 records in MonitorPro. Is there any restriction?"
"Was the visit completed professionally and effectively (1-10)?
Yes. It goes beyond expectations. I assign an 11. "
"Yesterday night I imported an amazing amount of records with MonitorPro. In several cases files of almost 50.000 records without a problem."
"We have been extremely satisfied with the service extended to us in regards of forwarding necessary patches on the program and with the willingness from your support team to clarify, when the documentation for the software needed clarification."
"I told you. MonitorPro is better than you guys suspect!"
"Your support is 5 Stars"
"The most important part of MonitorPro that represent an added value and makes a huge difference with other products of the Market is their People. In my years of IT Project Manager I've never seen such excellence in Support"
"How can Bush rule the States without owning MonitorPro, how can the Challenger take off without MonitorPro? MonitorPro , your right to choose. (this is the inscription of my next T-Shirt! )"
"To sum up the Product is really good and the support is better" Pako Manrique
Harmony Gold Operations Ltd, Mt Magnet Gold NL
"I've found that one of the best features is the compliance breach automated emails. There is something very reassuring in knowing that as soon as data makes it into MonitorPro (which can obviously been very rapid with auto importer) you will be notified of any issues without having to go through all the data looking for problems. The ability to set up alerts for anomalous/abnormal values also sounds great (though I am being slack and am yet to do that).
I'm finding that the calculation function saves lots of time! The main use for it on site here is interpolating water volumes in a pit from a monthly level pick up without having to trawl through excel spreadsheets and calculate the corresponding level to the nth degree. A great time saver. Perhaps this eg and the stream flow one from Morobe could help illustrate some of the calc functions? Happy to send over any info if it helps.
The spatial features are another big plus - love using the surfer graphs to see how our tailings seepage water quality varies each month. Picture speaks a thousand words! (perhaps 'love' is a little over-enthusiastic, but you get the idea!).
And I suppose the other massive advantage I'm finding is having the selection options all set up so generating repeat data for different time frames is a doddle.
Trickier aspect I suppose (for me at least) is using crystal to manipulate the reports - just not really familiar enough with the program yet.
Not that I speak for all mine sites, but I would say that the part of MonitorPro that we probably utilise the least is the ability to build in our monitoring schedule to receive automated alerts as to what sampling needs to be done that week/month and so on. I think it's generally the case that there is a fairly good handle on what the monitoring requirements are at most mine sites by the enviro team and so this function is perhaps a little redundant/more hassle to set up that it is worth." Sarah Watson
BHP Copper Inc., Arizona, USA
"THANK-YOU so much. This calculation made my life so much easier.
We have 50 or so ponds on site that we have to measure capacity remaining to ensure that we have sufficient volume available in the event of a 100 year event. (We had a 100 year event in February and were on the brink of a catastrophe). This is required by a consent decree issued by the US EPA.
We take staff readings once a month and enter them into the database. I created translation grids for each pond which turns the staff reading into a pond volume. Then for each pond I have to calculate the volume remaining and then compare that to the BMP level (the volume we are required to have available). Instead of creating constants and calculations for each pond, I created a compliance grid with the maximum volume for each pond and the BMP level for each pond. This way, I only had to create two calculations instead of 50. I ran the script you sent today and it worked perfectly.
The whole point of the story is that I could use a table similar to a compliance grid for many purposes." Sandra Ainsworth
BlueScope Steel, Port Kembla, Australia
"Thanks again - and please pass on my thanks to Rachel - the work she has done has saved us considerable time."
"Thanks for your efforts on developing MonitorPro to what we want. The guys here are absolutely convinced of its value - and looking forward to taking it to the next stage with the interface. A large part of this is the service and attention you have given us. I really appreciate this and thank you for it. In fact, I don't know if Will or Nat told you - they have been showing MonitorPro to other organisations." Mark Garrahy
Veolia, Landfill Group, UK
"We have used EHS data's software MonitorPro since the beginning of the year to collate all our environmental monitoring data. Prior to this we used an older version called Monitor-LT for over 5 years.
This data is collected from a number of operational and restored Landfill sites and is made up of both field readings and laboratory analysis. Much of it is collected to fulfil Environmental Permit requirements which are regulated by the Environment Agency (EA).
The transition from the old version to the new was relatively painless with EHS doing all of the data transfer. MonitorPro gives us far more flexibility as it is server based and can be access by several members of staff at any one time. The old version was based on one PC and therefore far less secure.
The database allows us to collate all the data in one place and for this data to be assessable to a number of key personnel in our Technical Support. The data is used to understand the performance of the landfills over time and is also key in monitoring the site's compliance against Permit conditions. The database allows us to assess all imported data against a vast number of control and trigger levels which are borehole/location-specific in many cases. These limits are set for a wide variety of situations including groundwater quality/surface water quality/air quality and soil gas concentrations. The permits require control and trigger levels being set to determine any deviation from 'normal' conditions and to assess against EAL/EQS.
As reports can be directly downloaded from the database, this means there is very little effort required to collate the routine data submissions to the appropriate authorities, including the EA. The graphing function can also aid greatly with understanding trends when assessing control/trigger level exceedences or writing Annual interpretative reports.
In addition to the basic set up we asked for an automatic import function to make data importation more efficient and the compliance grid function which aids with setting new control and trigger levels.
In my experience the database is a key tool and we have several personnel dedicated to managing it and updating it regularly. In the UK it is seen as the Industry-standard within the waste industry." Andrew Nash
Fehily Timoney & Company, Ireland
"Many thanks once again Phil for your support. Your prompt responses and knowledge of your product is a great advert for your company." Chris Cronin