Glencore’s Townsville Operations implement innovative automated reporting systems to increase efficiency in compliance monitoring.

Glencore Townsville Operations.

Copper Refineries Ltd (CRL) is one of the world’s leading electrolytic copper refineries, capable of producing 300,000 tonnes of 99.995% pure copper cathode per year through Glencore’s proprietary IsaKIDD process

About Glencore

Founded in the 1970s, Glencore has grown to become a major producer and marketer of commodities – employing 146,000 people around the world. In Townsville, Australia Glencore operates Copper Refineries Limited and their Port Operations. The environmental team manage compliance across both locations, through extensive monitoring networks and data analysis.

Business Challenge

The environmental team are responsible for compliance across both the Copper Refinery and the Port Operations. The team decided that an automated management system with powerful flexibility and high frequency reporting was key to monitoring environmental compliance. The team utilize Monitor Pro functions such as compliance highlighting, scheduling and automated reports to reduce the administrative burden of environmental monitoring.

“MonitorPro is exactly what we needed; an environmental data management and reporting system that is highly capable"

Senior Environmental AdvisorCopper Refineries (CRL) ltd

The Solution

MonitorPro was implemented into the environment department in 2005. Since then, the team has become increasingly skilled in the use of MonitorPro and its functions. They have utilised the technology available to develop their own high frequency reporting dashboards and designed extra automation into their system.

The environmental monitoring process continues to improve and grow and in 2018, the team upgraded to the latest version of MonitorPro.

Business Benefits

1. Automation

With MonitorPro, reporting is automated as far as possible, improving accuracy and reducing the burden on the team, so they can spend their time managing any environmental impact instead of reporting on it..

2. Transparent Data Analysis

Data from disparate sources and different locations can be compared and analysed, all in one place.

3. Maximising Data Visibility 

Especially important when working across multiple sites.

4. Preserves data history

Glencore’s Townsville Operations has a significant historical dataset, and MonitorPro has enabled this data to be kept securely and with integrity, regardless of systems changes and staff changes. The full audit trail of data gives confidence of its accuracy even many years after collection.


By using MonitorPro, Glencore Townsville Operations manage their data efficiently, effectively and appropriately. EHS Data continues to work closely with Glencore Townsville Operations to ensure that they receive the benefits from each new software update. EHS Data also work closely with partner laboratories, to further streamline the sample management process.

MonitorPro Key Facts


Mining clients worldwide


Trusted users around the world


Years research & development

About MonitorPro

The complete, professional environmental data monitoring solution, MonitorPro is the IT solution trusted by environmental teams worldwide to manage their environmental compliance and data collection. MonitorPro is a web-based or locally hosted solution for the collation of ALL sources of environmental data, where it is generated by loggers, laboratories, weather stations, calculations, or other data repositories. MonitorPro is the first EHS Software solution to receive an MCERTS accreditation from the Environmental Agency.

About EHS Data

EHS Data is a world leading UK based software company providing Environmental Data Management Solutions to over 1,000 sites in 40 countries worldwide. For over 20 years, our versatile software solution, MonitorPro, has helped organisations save time, improve planning, quality control, site analysis and reporting to manage environmental obligations and sustainability.

ISO 27001

EHS Data is ISO 2700 certified.

A Carbon Negative Business

In 2020, EHS Data attained Carbon negative status and is committed to maintaining this status each year.


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