Case Study: MonitorPro

About the Environment Agency

The Environment Agency work to create better places for people and wildlife, whilst supporting sustainable development.  This UK organisation was established in 1996 to protect and improve the environment. With approximately 10,600 employees, their head office is based in Bristol with a second in London. There are also sub offices across the England, divided into 14 areas.


Within England, the Environment Agency’s responsibilities are for:

  • regulating major industry and waste
  • treatment of contaminated land
  • water quality and resources
  • fisheries
  • inland river, estuary and harbour navigations
  • conservation and ecology

We are also responsible for managing the risk of flooding from main rivers, reservoirs, estuaries and the sea. Lead local flood authorities (LLFAs) are responsible for managing the risk of flooding from surface water, groundwater and ordinary watercourses and lead on community recovery.


The Environment Agencys priorities are to:

  • work with businesses and other organisations to manage the use of resources
  • increase the resilience of people, property and businesses to the risks of flooding and coastal erosion
  • protect and improving water, land and biodiversity
  • improve the way we work as a regulator to protect people and the environment and support sustainable growth

Our Partnership with the Environment Agency

The Environment Agency (EA) is the main environmental compliance regulator for England and Wales. This case study discusses their use of MonitorPro – Desktop internally and trials that took place on handling Public Register data for emissions monitoring.

The EA regulates permitted installations of various different types. These include landfill sites, incinerators, mines, industrial sites, power stations, and many others. As a part of its role, it receives large volumes of environmental and other monitoring as a condition of their permits. This data needs reviewing and forms a part of the public register.

Implementation Timeline


The Business Challenge

Permitted sites report huge volumes of monitoring data. Validation and regulation can be a massive logistical challenge.  The EA regulates many hundreds of sites, containing many thousands of sampling points, all with differing permits. Permits cover the monitoring of many different media, including ground and surface water, gas, dust, noise odor, and many other categories. Sampling locations range from boreholes to pumps and meters, gas wells, flares and stacks, discharge points, points, etc. This leads to many millions of readings being reported every year. Depending on the origin of readings, sampling locations, parameters, and units of measurements have a myriad of inconsistent spellings. Consistency and validation of data a huge challenge.

Compliance Levels

Every sample point has various compliance levels set for the different parameters measured, which should be reported to the regulator if exceeded, often within 24 hours. These levels are, based on historical and baseline assessments, national or international standards.

Varying Frequencies

Different media require different frequencies of monitoring, from annual comprehensive suites of laboratory tests for groundwater to real-time (continuous) stack emissions, and all frequencies in between. Frequencies are determined in permits, and the regulator must verify that the correct data is reported for the correct periods.

Multiple Formats and Layouts

Because there is currently no mandatory reporting format, reports have been sent to the EA in a multitude of formats, from spreadsheet files to printed and posted documents.

The Public Register

Monitoring data has been uploaded to the public register as discreet, separate files. This means that retrieval of information in response to requests can be time-consuming, especially where long term datasets spanning multiple reporting periods are requested.  

Existing Systems

Prior to the implementation of the MonitorPro pilot the South East Environment Agency Region was the only one that had the majority of its data in a database centred system. This was in multiple databases self-built in Access, which lacked any higher functionality – and was effectively a data storage system. Other regions were primarily spreadsheet-based.

The Environment Agency were looking for certain key features which would assist in data management:

  • Automatic importing and validation
  • Aliasing system aiding single, consistent ‘master’ variable list
  • Email alerts on compliance breaches
  • Scheduling of which operator should be sending what data, and when (and alerting if not sent)
  • Web based browser access allowing users in various offices across the region to access data and information in a very easy and intuitive browser based interface
  • Potential for a future Environment Agency  specific interface based around the capabilities of both a web based browser and portal
  • Simple ad-hoc and scheduled reporting
  • User permissions, roles and audit trails
  • Scalable
  • MCERTS Certified

Automatic Data Uploads

Data is emailed direct to the server and automatically imported and validated. Many of the operations reporting to the Environment Agency (and in particular the vast majority of UK waste companies) already use a MonitorPro. This simplifies reporting further, because data file layouts now import without modification.

Automatic Validation

Compliance levels, as well as statistical warnings, have been entered, which form a part of the comprehensive automatic validation process. Email alerts are sent where issues arise. League table and other reports can then be run quickly and simply.

Rapid Payback

It is expected that the new system will pay for itself in saved time within the first year following implementation. It will dramatically improve the capability of the EA to validate the compliance of the operators it regulates.

Going Forward

Next phases will involve the implementation of the monitoring schedule functions. The system will know which data is expected from which operators, when. If data is missing then alerts can be sent automatically. During 2014 the results of the pilot will be assessed. If successful, and if MonitorPro is chosen then all of England’s sites would be entered, numbering in the thousands.

MonitorPro Key Facts


Mining Clients Worldwide


Trusted users around the world


Research & development

About EHS Data

EHS Data is a world leading UK based software company providing Environmental Data Management Solutions to over 1,000 sites in 40 countries worldwide. For over 20 years, our versatile software solution, MonitorPro, has helped organisations save time, improve planning, quality control, site analysis and reporting to manage environmental obligations and sustainability. MonitorPro is the first EHS Software solution to receive an MCERTS accreditation from the Environmental Agency. In 2020, EHS Data announced their pledge to become a carbon negative organisation.

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